Privacy Policy

Privacy Policy

Introduction
Facet Engineering (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you interact with our website and services.

Information We Collect
We may collect and process the following types of personal information:
– Contact Information: Name, email address, phone number, and postal address.
– Technical Information: IP address, browser type, operating system, and device information.
– Usage Data: Information about how you use our website, including pages visited, time spent on the site, and other analytical data.
– Communication Data: Any information you provide when communicating with us, such as inquiries, feedback, and customer support requests.

How We Use Your Information
We use your personal information for the following purposes:
– Providing Services: To deliver the products and services you request, including processing orders and managing customer accounts.
– Communication: To respond to your inquiries, send you updates, and provide customer support.
– Personalization: To tailor our website and services to your preferences and improve your user experience.
– Marketing: To send you promotional materials and updates about our products and services, subject to your consent.
– Analytics: To analyze website usage and performance, and to improve our website and services.
– Legal Compliance: To comply with legal obligations and protect our rights and interests.

Sharing Your Information
We may share your personal information with the following parties:
– Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, and marketing.
– Business Partners: Trusted partners with whom we collaborate to offer products and services.
– Legal Authorities: Authorities or law enforcement agencies when required by law or to protect our legal rights.
– Others: With your consent or as otherwise disclosed at the time of data collection.

Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, please note that no method of transmission over the internet is completely secure.

Your Rights
You have the following rights regarding your personal information:
– Access: Request access to the personal data we hold about you.
– Correction: Request correction of any inaccurate or incomplete data.
– Deletion: Request deletion of your personal data, subject to legal obligations.
– Objection: Object to the processing of your data for certain purposes.
– Restriction: Request restriction of processing in certain circumstances.
– Portability: Request transfer of your data to another organization.

Cookies
We use cookies and similar technologies to enhance your experience on our website. For more information, please refer to our [Cookie Policy](https://facetengineering.co.za/cookie-policy).

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Facet Engineering
+27 11 769 1168
marketing@facetengineering.co.za

By using our website, you agree to the terms of this Privacy Policy.

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